| Control the flow of messages received by your business |
| Increase your business’s direct channels of communication |
| Reduce spam and information loss from email |
| Follow support personnel productivity |
| Inform date and time a message was read |
| Give technical support for and improve communication with customers |
| Control requests for information, service, or internal support |
| Document requests between co-workers |
| Follow up on requests between departments |
| Supervise delegated tasks and control time lines for their execution |
| Attach documents and files to requests |
Improve organization and standardize internal processes by sending requests directly to a co-worker who will be responsible for them.
Control internal demands, like requests from the Sales sector or for internal maintenance of machinery and equipment
Site for e-commerce and online courses
Support for customers,suppliers, and affiliates
Internet Service Providers (IT companies)
Managing Ombuds Center
Integration between departments, clarifying work placement, complaints, and other varied requests
Support for schools and their students
Managing IT Help Desk
| Manage all communications with your client in one system, keeping your CRM updated while maintaining high performance consulting |
| Keep registration data and conversation histories at hand for future reference |
| Open a differentiated channel of communications, carrying out support in real time |
| Make documents, manuals and reports available to your clients, storing them all in just one place |
Eliminate lost documents, speed up searches and updates
Increase your business’s organization
Make corporate information known
Standardize processes, documenting them in a centralized location
Reduce expenses from telephone calls;
Resolve problems with greater agility;
Make files available on the web for customers and commercial partners;
Set up group chats for virtual meetings.
| Create FAQs for customer support |
| Bring co-workers in different offices closer together |
| Connect professionals working on site and from home |
| Speed up decision making through contact in real time |
| Have real time dialogues with co-workers in a private space |
| Reduce the distance between your headquarters and affiliates |
| Create a bulletin board for globalized communications |
| Create discussion lists for a variety of topics |
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